banner-img

HR Operation Services

img

We are increasingly seeing a demand for Employee services from our clients. Organizations globally have awoken to the fact that employee experience is equally, if not more important than customer experience. Only a happy employee can deliver a great customer experience. Additionally, post covid we see challenges with retaining and hiring talent and thus a demand for making sure employees are happy and motivated at their workplaces. By taking on the day-to-day backend operational work, we free up our client’s talent teams bandwidth for high touch HR activities. Typical business outcomes driven jointly with our clients in talent space include higher Employee Experience scores, lower attrition, reduced hiring times and higher satisfaction.

Typical systems supported include Workday, SAP SuccessFactors, Oracle ME and others. We support our clients with end-to-end HR lifecycle services – from hire to retire.

Typical client processes we support as part of HR are:

HR Operations

HR Operations


  • Employee Customer Service

  • Service Request Support

  • Payroll Support

  • Leave Administration Support

  • Employee Data Administration

  • AP Helpdesk

Benefits

Benefits


  • Healthcare Administration

  • Benefits Administration Support

  • FSA Support

Learning & Development

Learning & Development


  • LMS Administration

  • Training administration

  • Learning support

  • Learning Content Support

Manage Employee Relations Through Outsourced HR Services

Human Resources forms the core operational department of an organization. For your organizations growth, it is key to have happy employees, who can further keep your end customers happy. Human Resources Services are on point for all key matters concerning employee management and adhering to local & international labor laws. HR operations services offer companies with the opportunity and capability to look after the management of HR operations. Outsourcing HR operation services is a great option for small businesses that allows them do not maintain a dedicated team of high cost HR Operations teams onshore.

Similarly, Outsourced HR for startups is also cost-effective and allows them to scale without linearly increasing their support cost structures. These services are flexible and allow organizations to opt for features that they think will help them grow.

HR outsourcing for small companies is a great solution as the firms have complete knowledge about the latest labor laws and provide teams that are equipped with the best training to handle legal issues and avoid any risks. Outsource HR for small businesses to avoid hiring extra staff and save time with this cost-effective tool.

Why Choose Our Services for Small Companies?

Shared Consulting is one of the leading HR process and platform outsourcing companies that offers end to end services to businesses. Our HR operations services are flexible, and businesses can select the services based on their requirement. The team members are trained on basic HR processes and and are ready to take on work from Day 1.

Outsourcing HR Operations by Small businesses to Shared Consulting, as you will get the option of customizing the services that suit your requirements. They can select from a wide range of services provided, like hiring staff, processing payroll, overseeing employee benefits, etc.

The team is trained to use the latest tools and technology to deliver their best services. Employee data management, employee benefits administration, leave recording, etc, are recorded and managed automatically through digital tools. This is time-saving and saves businesses from spending money on hiring people for such tasks.

Our Hr Outsourcing Services for Small Companies

  • HR management and support services: –HR services for small companies include various management tools and support services which eliminates the need for having an in-house HR. Small businesses have a shortage of resources to hire a separate team for managing their employees. Therefore, HR operations services like recruitment handling, payroll administration, employee records, and employee relations are taken care of through outsourcing firms. The services also include formulating policies for better coordination with employees. The services include providing the necessary training to the employees to enhance their skills and boost productivity. It also includes keeping track of employee performance and providing reviews.

  • On-Demand HR Services for Small and Mid-Sized Businesses: –HR outsourcing services mid size come with a cost-effective benefit. Small and mid-size businesses can choose the services they require the most. Flexible outsourcing is possible and cuts down the cost of hiring a pre-defined package. For this, companies need to know their priorities and select the services they find difficult to handle. Looking after employee payroll and additional benefits, hiring for vacant positions, and maintaining a cordial relation with the employees is a part of HR operations. Small businesses can opt for the services based on their requirement.

  • HR A La Carte Services: –HR outsourcing for small companies has a customization option. This is a cost-effective solution for startups and small organizations that lack the resources to have a well-developed HR department. Outsourced HR for startups eliminates the additional cost requirements for hiring people to manage the operations. With the use of technological tools, operational tasks are automated, which keeps the system up-to-date and reduces the chances of human error.  The outsourced teams provide feedback based on the performance and growth of the employees, allowing companies to make informed decisions. There might be certain concerns regarding data protection and specific services. However, the outsourcing team receives special training and is constantly updated with the evolving regulations and labor laws. These service teams ensure complete security of employee information and records to avoid data leaks.

How We Enhance HR Operations for Small Businesses

HR services for small companies involve a step-by-step process through which all the operations are handled seamlessly. The process aims at streamlining the entire management process to eliminate the complexities and ensure smooth relations between the employer and the employee.

HR management involves a series of steps. The first step involves understanding the objectives of the organization and analyzing the workforce. This highlights the need for future recruitment for various positions based on the resources and future projects. HR outsourcing services mid size allows businesses to select a flexible model as per their requirement. Recruitments and allotments are taken care of through these outsourced tools, which create job descriptions and hire people based on the required skills and qualities.

After onboarding, some tools monitor the performance of employees and create a review. Evaluation of these reviews is followed by providing career development opportunities to the employees for their growth. This improves employee relations and enhances engagement.

The HR operations are not just limited to hiring and advancing payments. They also provide the necessary training for skill development based on the upcoming technology advancements. HR outsourcing for small companies also provides training programs required to help employees develop necessary technical skills and soft skills.

HR services for small companies involve handling the benefits and compensation of the employees. Keeping track of the salary and payrolls. This ensures timely processing of salaries, including tax deductions. It involves looking after the benefit packages that are offered to the employees and processing them when required.

Get Started with Our Outsourced Hr Startups and Small Businesses

Outsource HR operations small business to streamline the entire administration process and enhance employee satisfaction. This cost-effective solution is the key to running a business smoothly without worrying about employee management. The services provided by the outsourcing firms ensure to look after the all-round well-being of the employees. It understands the requirements of the business and makes recruitments and salary structures based on the skills required.

FAQ

Once our team is onboarded, they can access your network id and systems, and would be available to support you as any other team member within your network. Alternately, every team member does get a shared email id with MS Teams access and can communicate with clients as preferred.
The cost of the resource varies based on the service requested and team size. Based on the size and service required, the cost varies from 3-4K per month.
Our team aligns with our clients’ hours of operations (HOOP) requirements. We work collaboratively with our clients, to make sure our team is addressing their needs promptly and are available to support the hours of services requested by our clients.
Once an agreement has been reached, we complete client onboarding requirements such as additional background check etc as needed. We also request credentials for our team members, so that our team can access your network and internal sites. We typically use VPN or VDI technology to login to our clients environment and get system access. We follow the required security protocols set by our client’s security teams and make sure we use a secure way to access our client network and systems.
Shared offers a flexible engagement model and provides services spanning staff augmentation to managed services, based on our clients’ requirements. As of today, we primarily follow an offshore centric delivery model with possible future additional delivery centers including onshore.
Team management primarily depends on our client’s preference. Our clients can choose to manage the team members themselves for their day to day activities in a staff augmentation model or alternatively request Shared to manage the team for them (Managed Services). In either case, we typically do provide oversight to our team members, as part of our engagement model, even if client is managing the resources, to ensure our team is meeting our client objectives and overall delivery is going smoothly.