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Insight & Case studies

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A CPG company was able to improve their working capital, DPO and days to close by outsourcing Finance Operations.

Business Challenge: A CPG client was looking to reduce costs and improve organization agility for their finance department. How We…

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Large multinational Manufacturing client improves middle management productivity and employee experience, by offering Exec Admins to Director level management roles

Business Challenge: Directors within the company had a team span of up-to 10 team members, but the Directors had no…

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Leading Cloud platform company improves customer satisfaction, cloud revenues and reduces churn by setting up a new Customer Success program.

Business Challenge: A Leading Cloud Platform client was facing high amount of churn from new SMB customers who were trying…

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A leading North American based, Lifesciences client is able to invest savings realized from outsourcing towards digital transformation

Business Challenge: Client had high-cost onshore operations for Order to Cash. Client had a team processing orders, managing master data,…

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High Tech client enjoys higher employee satisfaction by offering digital employee customer service – text, chat and email

Business Challenge: A leading North America based high tech client was implementing Workday for their organization and wanted to pivot…

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Ecommerce & platform company is able to deliver a better customer experience by adding digital channels – chat and email for customer support

Business Challenge: Client was operating with 98% voice contact center with onshore resources, with high hold times (ASA) and abandonment…

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