Shared Consulting specializes in Business Process Services designed for Midsize to Enterprise companies. We believe we understand our client needs and offer services through a flexible engagement model that result in customer delight and business value.
We pride ourselves in offering a highly talented & trained set of team members who ramp up quickly and focus on delivering value for our clients, with utmost commitment to their jobs.
At Shared our focus is a broad spectrum of customers, irrespective of their size or revenues. We value every customer and make sure they are getting our complete attention and commitment as part of our engagement.
Quality is at the core of everything we do at Shared. We have a stringent selection criterion, making sure we bring in only the best talent to service our global clients.
@Shared, we pride ourselves as easy to do business with and offer different engagement models, to meet our clients objectives.
We bring innovation to every engagement. By helping drive up process maturity and automation, analytics, digital and AI, we help our clients in their transformation journey.
We are increasingly seeing a demand for Employee services from our clients. Organizations globally have awoken to the fact that…
As platform companies scale and as gazillion amount of content gets uploaded to their platforms, there is a need to…
We see an evolution from traditional voice-based customer service, to more of digitally enabled customer experience that has a mix…
We effectively leverage digital to deliver modern customer support experiences for our clients. Powered by intelligent routing tools, omni channel…
At Shared we offer a flexible engagement model and no engagement is too small for us. We understand clients have various peaks to manage the seasonality in their businesses and at times would require project specific support. Our capacity team offers talent on demand that can be quickly ramped up to support our client needs.
Business Challenge: A CPG client was looking to reduce costs and improve organization agility for their finance department. How We…Learn More
Business Challenge: Directors within the company had a team span of up-to 10 team members, but the Directors had no…Learn More
Business Challenge: A Leading Cloud Platform client was facing high amount of churn from new SMB customers who were trying…Learn More
“ The team at Shared had a very professional approach from the get go. They did an excellent job transitioning work to their team and have been very good with their delivery and commitments. Their team has also come up with new ideas on how to drive productivity and speed – have been a pleasure to work with!.”
“Shared has been working as an extension of our team and we don’t differentiate them from our own employees. The team is enthusiastic and ask all the right questions. We highly recommend them for their client commitment and quality”